Helpdesk and Call Center

SDi provides Business Process Outsourcing (BPO) and Enterprise Support solutions and services for the healthcare, Oil/gas, government, and commercial enterprises industries. SDi helps its customers reduce costs, increase productivity, and improve service quality through business process re-engineering, technology enabled automation, and global delivery centers.

SDi’s flexible Help Desk solutions and services leverage the best technology and automation, combined with our industry recognized best practices and certified professionals, to help our customers tackle head-on their critical business challenges. SDi helps you:

  • continuously enhance services and meet business objectives
  • increase customer satisfaction ratings
  • reduce costs of current operations to increase profitability
  • manage and communicate change
  • focus on your core business competencies
  • speed implementation of new technologies